Shipping and Delivery Policy

https://dailongcable.com/ is always committed to providing the best shipping service with competitive fees for all orders you place with us. We offer nationwide delivery with the following specific shipping policy:

1. Shipping Fees at Store (Agent):

https://dailongcable.com/en applies shipping fees based on the costs agreed upon with our delivery partners for all successfully placed orders.

For customers in provinces and cities where the company has stores, we will arrange home delivery for the customers.

2. Delivery Time

The responsibility of merchants and logistics service providers is defined regarding the provision of goods documents during delivery. They are responsible for delivering all goods along with the necessary product invoices and documents to the customer. Please note: All orders are pre-packaged and sealed by Https://dailongcable.com/ before shipping. The delivery service is only responsible for transporting the goods according to the principle of "as-is, intact packaging." On the packaging of all orders, the following information is included: Recipient information, including: recipient's name, phone number, and address. Order tracking code.

To ensure the safety of the goods, we will include a financial invoice or valid delivery slip of the product in the parcel (if applicable). The financial invoice or delivery slip is the basis for supporting complaint processing, such as determining the market value of the goods and ensuring that the goods circulate legally.

Https://dailongcable.com/ will request the delivery service to deliver the goods to the customer within the agreed time after you have completed all the necessary order procedures. Shipping time typically takes at least 3-5 business days (excluding Saturdays, Sundays, and public holidays).

In case you choose to pay by credit card, the order processing time will be calculated from when Https://dailongcable.com/ receives your full payment. Please note that Https://dailongcable.com/ reserves the right to change the delivery time without prior notice in the event of natural disasters or other special circumstances.

Your order will be delivered up to two times (if the first delivery attempt is unsuccessful, a staff member will contact you to arrange the second delivery). We will try to reconnect within the next 2 business days (via SMS or direct call). If we are still unable to contact you or receive no response, the order will no longer be valid.

To check the information or status of your order, please contact our Customer Service department.

When the goods are delivered to you, please complete the payment and sign the receipt with the delivery staff before checking if the product has any defects or issues. Please keep the shipping receipt for reference.