1. Purpose and Scope of Information Collection

The website Https://dailongcable.com/ does not sell, share, or exchange customer personal information collected on the website with any third party.

The personal information collected is used solely by the company to provide products and services to customers.

When you register to receive information, chat with staff, submit comments, or provide details for purchasing, the personal information collected by the websiteHttps://dailongcable.com/includes: Full name, Address, Phone number, Email, etc.

In addition to personal information, service-related information includes: Product name, Quantity, Delivery time, etc.

2. Scope of Information Use

The personal information collected will only be used internally by the website Https://dailongcable.com/ for one or more of the following purposes:

• Customer support
• Providing information related to services
• Processing orders and providing services and information through our website as requested by you
• We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.
• Additionally, we will use the information you provide to help manage customer accounts, confirm, and process financial transactions related to your online payments.

3. Information Retention Period

For personal information, the website Https://dailongcable.com/ will only delete this data if requested by the customer. Customers can request deletion by emailing dailong@dailongcable.com.

4. Entities or Organizations That May Access Personal Information

The entities that may have access to customer personal information fall into one of the following categories:

• Dai Long Electrical Wire and Cable Manufacturing and Trading Co., Ltd.
• Partners who have signed contracts to perform part of the services provided by the company. These partners will receive information according to contractual agreements (possibly part or all of the information depending on the contract terms) to assist in delivering the services provided by the company.

5. Address of the Unit Collecting and Managing Personal Information

• Dai Long Electrical Wire and Cable Manufacturing and Trading Co., Ltd.
• Address: D17/26, Hamlet 4, Binh Chanh Commune, Binh Chanh District, Ho Chi Minh City
• Email: dailong@dailongcable.com
• Phone: (028) 37605134
• Website: Https://dailongcable.com

6. Methods and Tools for Users to Access and Edit Their Personal Data

The website Https://dailongcable.com/ does not collect customer information through the website. Customer personal information is collected through email contact for product purchases sent to our email: dailong@dailongcable.com or by phone contact for product orders via hotline (028) 37605134.

You can contact the above email address and phone number to request the website Https://dailongcable.com/ to edit your personal data.

7. Mechanism for Receiving and Resolving Consumer Complaints Related to Personal Information Misuse

At the website Https://dailongcable.com, protecting your personal information is very important. You are assured that the information provided to us will be kept confidential. The website Https://dailongcable.com commits not to share, sell, or rent your personal information to any other person. The website Https://dailongcable.com commits to using your information only in the following cases:

• Improving service quality for customers
• Resolving disputes and complaints
• When required by law enforcement agencies

The website Https://dailongcable.com understands that your rights regarding personal information protection are also our responsibility. Therefore, in any case of questions or contributions related to the privacy policy of the website Https://dailongcable.com/ and related to personal information being misused or beyond the scope announced, please contact the hotline (028) 37605134 or email dailong@dailongcable.com.